Shipping and Exchanges

SHIPPING

$5 Shipping on all orders.

I will endeavour to post products within 1-3 business days via Australia Post.

Australia Post states to allow 2-5 business days for parcel post and 3-6 business days to another state. You will receive tracking updates to the email that has been provided on your paypal account. 

Please ensure that all information provided is correct as Gracie Jay Designs may not be able to retrieve your parcel if it is posted to the incorrect address.

If you are a local to Ingham North Queensland there will be no postage fee and I am happy to organise local pickup when possible. Please email graciejaydesigns@hotmail.com after you have placed your order. 

Orders will be postage securely in a solid cardboard box to ensure that posts on earrings are not broken.

EXCHANGE

Please ensure that you choose carefully as we are unable to accept refunds or exchange due to change of mind.

If there is an issue with one of your Gracie Jay Designs products please contact us at graciejaydesigns@hotmail.com. 

All information and pricing is subject to change but I will notify of any changes that I may have to undertake.

Thank you